NEXTPOINT
TECHNOLOGY
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About NextPoint

Built by someone who's done the job.

NextPoint Technology was founded by a veteran IT leader who spent 20+ years running enterprise infrastructure — and got tired of watching small businesses get underserved.

The Background

Matt Hermsen,
Founder & Principal Consultant

Matt is a Service-Connected Disabled Veteran with over 20 years of hands-on IT leadership experience — not as a consultant watching from the sidelines, but as the person responsible for every technology decision inside companies of 300–400 employees.

As IT Manager and later IT Director, Matt built and ran the infrastructure, security posture, vendor relationships, and long-term technology roadmap — the full scope of what an enterprise IT department handles.

That's the experience now available to your business, without the cost of a full-time hire.

Matt Hermsen, Founder and Principal of NextPoint Technology in Dubuque, Iowa
Matt Hermsen — Founder & Principal Consultant, NextPoint Technology
20+
Years of IT Leadership
IT Manager & Director level
400+
Company Size Managed
Employees supported at enterprise scale
100%
Veteran-Owned
Service-Connected Disabled Veteran
The Gap We Close

What this means for your business

Most small and mid-sized businesses can't justify the salary of a full-time IT Director. But they face the same threats, the same compliance pressures, and the same operational risks as larger organizations.

The gap between what they need and what they can afford has historically been filled by break-fix technicians or entry-level MSPs. NextPoint Technology exists to close that gap.

You get someone who has sat in the IT Director chair — who has made budget decisions, managed vendors, built security programs, and aligned technology with business objectives — showing up for your business every month.

What Sets Us Apart

Five things we do differently.

01
Enterprise-Grade Security
Through our partnership with Galactic Advisors, Premier clients receive professional vulnerability scanning and penetration testing every quarter — the same process used to audit enterprise environments. Real gaps get found before attackers do.
02
Strategic IT Leadership
Our top-tier clients get direct access to director-level IT experience: quarterly business reviews, a technology roadmap, and budget planning. This is what an IT Director does — applied to your business without the full-time salary.
03
Structured, Managed Support
Every issue is logged, prioritized by business impact, and tracked to resolution. Nothing falls through the cracks. You always have visibility into the status of open items — and every request is handled against a defined response commitment.
04
Documentation as a Standard
Your environment will be fully documented — systems, credentials, configurations, vendors, and processes. Nothing lives only in someone's head. If something changes, you're never starting from scratch.
05
Proactive, Not Reactive
24/7 monitoring means issues are identified and addressed before they affect your business. We measure success by problems prevented, not tickets closed.
How We Work

Straightforward. Accountable. No surprises.

We operate on a fixed monthly fee that covers proactive monitoring, security, support, and strategy. Every engagement starts with a thorough onboarding process.

✓
Complete environment assessment
We document everything — devices, software, configurations, vendors, and risks — before anything else.
✓
Security baseline and hardening
MFA enforcement, endpoint protection deployment, email security, and backup verification from day one.
✓
Monitoring and tooling deployment
Your systems are enrolled in our RMM and security platforms so we have full visibility immediately.
✓
Ongoing strategic partnership
Monthly check-ins, quarterly business reviews, and a technology roadmap updated regularly.

Let's talk about your IT environment.

Schedule a free consultation and find out how NextPoint can simplify your technology and support your business.